Success Stories

Meet Our 2026 StepUp Ambassadors

James, Shenette, and Pamela are living proof of what is possible when people are seen, supported, and empowered. Today, they serve as StepUp Ambassadors, sharing their stories of transformation and inspiring others to join them.

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From Privately Struggling to Community Supported: Susan U.

Life before StepUp was challenging for Susan U. After 12 years as a hospital lab manager, her world shifted when she became involved with the justice system. Released in 2023 to a new city with no support network, she struggled to find resources and spent time in and out of shelters. A former StepUp participant she met at Southlight Healthcare encouraged her to join our Empower 48 Program — and from the moment she arrived, StepUp staff and volunteers offered the support and encouragement she’d been longing for.

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Family Shift: Sa’Niya W.

Sa’Niya W. is a middle schooler who has found a safe and supportive place in StepUp Ministry's Youth and Young Adult Program. Sa'Niya and her family are soon-to-be graduates of StepUp’s Empower 48 Program, a 48-week program designed for individuals and families seeking to build a stable future through accountability, mentorship, and personal development…

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Birth of a Success: LaRonda M.

When LaRonda M. first started StepUp, she thought it might be a waste of time. Having been part of many programs, she was skeptical of starting a new one because she was sick of all the false starts and false hope. But, after hearing about StepUp from our partner InterAct, she worked to complete her first phase of StepUp and changed her mindset tremendously.

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Overwhelmed to Overjoyed: Ashley H.

With five small children and working long, tiring hours, Ashley H. did not have the work-life balance she craved. She felt the burden of everything and everyone depending on her and faced major challenges after losing her employment and having to move due to safety reasons. Then she heard about StepUp.

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Polished and Accomplished: Ogerta

“Thanks to StepUp, I am a more polished professional now. After eight months of searching and failing on my own, I was offered two great job opportunities within a week, starting with StepUp. Now, I’m happily employed and able to support my family.”

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