Success Stories

Meet Our 2026 StepUp Ambassadors

James, Shenette, and Pamela are living proof of what is possible when people are seen, supported, and empowered. Today, they serve as StepUp Ambassadors, sharing their stories of transformation and inspiring others to join them.

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From Privately Struggling to Community Supported: Susan U.

Life before StepUp was challenging for Susan U. After 12 years as a hospital lab manager, her world shifted when she became involved with the justice system. Released in 2023 to a new city with no support network, she struggled to find resources and spent time in and out of shelters. A former StepUp participant she met at Southlight Healthcare encouraged her to join our Empower 48 Program — and from the moment she arrived, StepUp staff and volunteers offered the support and encouragement she’d been longing for.

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Family Shift: Sa’Niya W.

Sa’Niya W. is a middle schooler who has found a safe and supportive place in StepUp Ministry's Youth and Young Adult Program. Sa'Niya and her family are soon-to-be graduates of StepUp’s Empower 48 Program, a 48-week program designed for individuals and families seeking to build a stable future through accountability, mentorship, and personal development…

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Birth of a Success: LaRonda M.

When LaRonda M. first started StepUp, she thought it might be a waste of time. Having been part of many programs, she was skeptical of starting a new one because she was sick of all the false starts and false hope. But, after hearing about StepUp from our partner InterAct, she worked to complete her first phase of StepUp and changed her mindset tremendously.

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Overwhelmed to Overjoyed: Ashley H.

With five small children and working long, tiring hours, Ashley H. did not have the work-life balance she craved. She felt the burden of everything and everyone depending on her and faced major challenges after losing her employment and having to move due to safety reasons. Then she heard about StepUp.

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Polished and Accomplished: Ogerta

“Thanks to StepUp, I am a more polished professional now. After eight months of searching and failing on my own, I was offered two great job opportunities within a week, starting with StepUp. Now, I’m happily employed and able to support my family.”

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Family Ties: Makenzie H.

Five-year-old Makenzie H. is very confident in the reasons why she loves StepUp Ministry’s Children’s Program. “I like playing with toys, playing with my friends, and playing outside. I like to have fun and love to learn about EVERYTHING! It is super fun!! We get to have dinner, learn about all types of things, meet new people, and make new friends!”

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Finding Fulfillment: Collin R.

Collin discovered StepUp Ministry after quitting a job he found unfulfilling and draining. “My last job did not see value in me…

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And She Persisted: Nickia B.

Nickia B. is currently employed at Duke University School of Medicine, but her story did not begin there – she first learned about StepUp Ministry from her probation officer…

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Tragedy to Triumph: Shannon B.

Shannon B. had a strong, loving upbringing where she and her 7 siblings were supported well by her mom and dad.

However, tragedy struck when she was 15 years old: her dad died…

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Developing Clarity: Eva N.

Eva N. is currently employed in the healthcare division of the Veterans Affairs (VA).

And it was at StepUp Ministry that Eva paved the pathway to this job…

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Renewed Mindset: Donna F.

VIDEO: Before Donna F. came to StepUp Ministry, she was making a dollar a day, sleeping on a hard bunk, and living in a secured trailer with 20-plus other women: “I literally had nothing but a renewed mindset.”

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Finding Fun: Amonie H.

Amonie H. is 8 years old and attends StepUp with her mom and three siblings. When asked about life before StepUp, she shares this: “It was fun, but it has definitely been more fun now.”

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Thinking Differently: Alexa C.

Alexa C. first came to StepUp Ministry because her mom sent her.

However, after spending more time in the Real World Program, she wanted to come…

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